Product Merchandise Data Coordinator

Philippines Full Time - Remote
 

Company and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of life events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.


Job Overview

PlanetArt is looking for a Product Merchandise Data Coordinator to support the company’s Merchandising department.
The successful candidate will be a detail-oriented professional with a strong understanding of e-commerce best practices, data management, analysis, inventory oversite and website functionality.

At PlanetArt, the Merchandising Associate plays a critical role in supporting the merchandising team through data management, pricing research, website updates and cross-functional coordination.
This role is highly analytical and detail-oriented, responsible for gathering and managing large datasets, coordinating cost and pricing requests, ensuring accuracy of product details and supporting website updates.
The ideal candidate will thrive in a fast -paced environment, is exceptionally organized and communicates effectively with both internal cross-functional teams and external partners.

This is a remote, work-from-home position.


What You’ll Do
Key Responsibilities

Data Management
 

• Assist with gathering product data and costs from vendor documents and databases
• Conduct detailed searches of vendor data to identify discrepancies. Proactively resolve inconsistencies – Product description, SKU, cost, specifications and missing information
• Communicate with external vendors and request product detail, print location and cost information
• Filter, sort and analyze complex reports to extract product information such as SKU details, cost changes and pricing tiers
• Support reporting requests by pulling targeted product data to inform pricing, assortment planning and promotional strategy
• Maintain documentation and version control for cost and product attribute updates

• Create and manage cost and pricing request using our internal system in collaboration with cross-functional teams
• Maintain documentation and version control for product cost and pricing updates
• Communicate with cross-functional teams to assist with gathering COGS across product categories
• Conduct competitive analysis on product pricing across product categories as we onboard new products

• Proactively audit the website on a weekly basis. Create reports on product status regarding out-of-stock items, color & size availability
• Cross reference out of stock items against vendor websites and documents back in stock or discontinued information
• Proactively communicate with internal teams and external partners to keep product inventory up to date on the website

• Assist with website updates: Learn internal tools and help to build new homepage zones, pills and other needed updates
• Assist with product updates: Learn internal tools and help to update product information 
• Conduct pre- and post- launch audits to confirm site and product accuracy

• Associate or bachelor's degree in Merchandising, Business, or a related field.
• 1-3 years of experience in e-commerce, merchandising, buying or a similar role
• Strong analytical skills with ability to manage large datasets
• Strong understanding of online retail and e-commerce best practices
• Strong proficiency with Excel, PLM and ERP systems are a plus!
• Experience with Jira and project management systems is a plus!
• Experience with Shopify or basic website build is a huge plus!
• Experience with Adobe Creative Suite is a plus!
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to adapt to changing priorities and work in a fast-paced environment

• Position requires long-term and fully remote work scheduled from 9:00 AM - 6:00 PM US Pacific Time
• Position requires regular, continuous use of computer.
• Position requires regular sitting and standing.
• Position requires regular interaction with team members through the following methods: phone, WebEx, Slack, or email.
• Position requires time and screen tracking via Hubstaff

• Own computer (Windows 10 or higher or Mac, at least 8GB RAM and at least Intel i5, Ryzen 5 or M1 processor)
• Reliable high-speed internet access
• Noise-cancelling headset (if applicable)
• Private, distraction-free environment (if applicable)

• Pay Rate: ₱432 per hour (approximately ₱75,000 per month)

• Paid Time Off
• Paid US Holidays