Product Data Coordinator

Philippines Full Time - Remote
 

Company and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of life events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands.

We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

Job Overview

PlanetArt is looking for a Product Data Coordinator, who will be responsible for supporting the Personal Creations Merchandise Operations Team in meeting departmental and company objectives. Responsible for all administrative details of the product setup process and act as a liaison between departments and other cross-functional areas in the company to ensure all timelines are met.
This is a full-time position and you should expect to work Monday-Friday, up to 40 hours per week, typically between 9 AM-5 PM CT. Specific team norms around working hours will be communicated by your manager

This is a remote, work-from-home position.
 

What You’ll Do
Key Responsibilities

• Assist with projects as designated by the Merchandising Operations Manager and any other duties as assigned from time to time.
• Item set-up for Seasonal and One-Off Builds (Working in PLM, WMS, PA Admin and JIRA). 
• Review and proof final product build details and review all fields for accuracy. Coordinate product build handoffs across channels (PC, PC-UK, FPG, Amazon).
• Coordinate with cross-functional teams within Merchandising and Sourcing to ensure that new and existing product information is set up timely and accurately in preparation for site live.
• Support Planning, Operations and Product Implementation Team (PIT) on builds and problem solve for any missing information.
• Work closely with other members of the Merchandise Operations team to assist with product set up and product maintenance for multiple brands.   
• Set up products in the ecommerce platform within the timeframes required by the business. Prioritize multiple and competing requests to deliver the optimal result for the business.
• Maintain data integrity in all systems including PLM, Trello and Backoffice
• Maintain product details (pricing, copy, images, personalization, etc.) and process all changes within the agreed upon timelines.  
• Consistently and regularly audit product set up to ensure products are delivered correctly.  Problem solve product issues and resolve quickly.  
• Approach the role with an attitude of strong service/support with business partners.  Collaborate with team members to support other brands and team initiatives as needed, especially over peak periods.

What You Should Have
Skills, Qualifications, and Requirements

• Strong analytical and problem-solving skills.
• Ability to work independently and in a fast-paced work environment.
• Proficient in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
• Demonstrates initiative, organizational, and time management skills.
• Strong interpersonal, written, and verbal communication skills.
• Demonstrates ability to collaborate and work effectively in a team environment.

What You Can Expect
Working Conditions

• Position requires long-term and fully remote work scheduled from 9:00 AM - 5:00 PM US Central Time
• Position requires regular, continuous use of computer.
• Position requires regular sitting and standing.
• Position requires regular interaction with team members through the following methods: phone, Zoom, Slack, or email.
• Position requires time and screen tracking via Hubstaff

Work from Home Requirements: 

• Own computer (Windows 10 or higher or Mac, at least 8GB RAM and at least Intel i5, Ryzen 5 or M1 processor)
• Reliable high-speed internet access
• Noise-cancelling headset (if applicable)
• Private, distraction-free environment (if applicable)

Pay Range

Pay Rate: ₱320 per hour (approximately ₱55,000 per month)

Perks

• Paid Time Off
• Paid US Holidays